Contact Us

1100 McKinley Road
St Marys, OH 45885
P: 419-394-7840
F: 419-394-4776
info@koseina.com

Forty-Three Million Wheels...

A leader in the manufacture of
cast aluminum automotive wheels.

Our products can be found on some
of the most popular vehicles today.

Our clients include some of the largest
auto manufacturers in the world.

I.T. Help Desk

RESPONSIBILITIES:

  1. Provides 1st level help desk support to resolve problems to the end user’s satisfaction
  • Monitor and respond quickly and effectively to requests received through the IT helpdesk
  • Utilize and maintain the helpdesk tracking software
  • Ask questions to determine nature of problem
  • Run diagnostic software to resolve problems
  1. Installs and/or modify configurations, utilities, software default settings, etc. for the local workstation.
  2. Sets-up/Repairs/Rollouts for basic cell phone (Good for Enterprise), computer peripherals for users, printers, scanning guns.
  3. Assists with maintaining inventory of all equipment, hardware, software and software licenses.
  4. Assists with onboarding and training of new users.
  5. Assists with user set-up including network folder access, MES, Dynamics 365, MS Office 365, Network, SharePoint, and password set-up and maintenance.
  6. Provides on-call support on rotating basis for weekend/night coverage.

QUALIFICATIONS:

  1. High school diploma or equivalent is required; Two-year college degree (or equivalent) in Network Engineering or Computer Technology is preferred.
  2. At least one year of experience with related computer systems and technical support is required.
  3. Experience should also include OS repairs, spyware and virus removal, hardware, upgrades, and troubleshooting.
  4. Judgment to adapt and change methodology when needed.
Hourly Positions

Environmental Policy

Kosei St. Marys Corporation will strive to be the best aluminum products company in the world in terms of environmental...

Corporate Social Responsibility

CSR is a commitment to contribute to sustainable economic development, working with employees, their families...